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FPT University|e-Resources > Đồ án tốt nghiệp (Dissertations) > Kỹ thuật phần mềm (Software Engineering) >
Please use this identifier to cite or link to this item: /handle/123456789/1573

Title: It Help Desk System
Authors: Nguyễn, Trọng Tài
Nguyễn, Hải Long
Lê, Mai Hồng
Lê, Đức Huy
Nguyễn, Quang Minh
Keywords: Capstone Project
Đồ án tốt nghiệp
System
Desk
Issue Date: 2012
Publisher: FUG HCM
Abstract: Nowadays with the development of information technology, many companies and organizations have applied technologies into their business processes for increasing productivity, lowering time and cost. However by the shortage of IT skillful employees, many problems from light to critical may appear anywhere in the system, and cause unexpected effects to company. By the above reason, demand of a software system that provides for users of an organization as center point of contact, to receive help on various IT issues appears. So we intend to develop software which may satisfy those necessary functions and provide plus services to help user feel most comfortable when working.
URI: http://ds.libol.fpt.edu.vn/handle/123456789/1573
Appears in Collections:Kỹ thuật phần mềm (Software Engineering)

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eSmartDesk Project.pptFree1.13 MBMicrosoft PowerpointView/Open

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