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FPT University|e-Resources > Đồ án tốt nghiệp (Dissertations) > Quản trị kinh doanh (Business Administration) >
Please use this identifier to cite or link to this item: /handle/123456789/3207

Title: DETERMINANTS OF DESTINATION SATISFACITON AND REVISIT INTENTION: AN EMPIRICAL ANALYSIS IN HANOI, VIETNAM
Authors: Nguyen, Hoang Phuong Linh
Nguyen, Van Khoai
Nguyen, Manh Cam
Bui, Quoc Anh
Nguyen, Hoang Son
Nguyen, Binh Giang
Keywords: Business Administration
HA NOI
VIETNAM
EMPIRICAL
SATISFACTION
Tourism
Issue Date: 2021
Publisher: FPTU Hà Nội
Abstract: Tourism in Vietnam is a developed industry, it brings a lot of profit to the economy of the country. Hanoi is the capital of Vietnam with many long-standing historical sites, which is also an ideal destination to attract many tourists. The tourism industry is in development, but with the rapid increase, the tourism industry also faces many challenges in the future. The purpose of this study is to determine what factors affect tourists' satisfaction and intention to return to Hanoi. The following study uses data collected from Vietnamese tourists, it will provide beneficial suggestions for tourism businesses in Vietnam in their efforts to understand the key factors to improve the industry tourism. With 569 valid answers from the survey, the research has identified the main components that explain customers' perception of the quality of the tourism industry in Hanoi.
URI: /handle/123456789/3207
Appears in Collections:Quản trị kinh doanh (Business Administration)

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